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How do I track my order?
Method 1: Please visit the lower right corner of our website and click on the live chat icon. Then, select 'Track My Order', enter your order number and registered email address to locate your order details.
Method 2: Visit https://dressystars.com/account, click 'Sign In,' enter your email and password, and click 'Log In.' Navigate to 'My Account' to check the logistics status and track your order.
If there is a tracking number, it means your order has been shipped, and you can check the logistics information at any time. If there is no tracking number, it indicates the order has not yet been shipped. Please wait patiently or contact our customer service to inquire about the status of your order.
If you encounter any issues while tracking your order, please feel free to message us via live chat or email us at dressystars@gmail.com.
Total Delivery Time Breakdown:
The total time it takes for your item to arrive consists of the processing/sewing time plus the shipping time. Processing/sewing durations vary depending on the complexity and craftsmanship of the dress. You can find specific processing/sewing times listed on the product detail page of each dress. Additionally, we offer expedited sewing services for an extra charge. Our shipping services are available to the following destinations: United States, United Kingdom, Canada, Australia, Germany, Ireland, Saudi Arabia, Ukraine, South Africa, Austria, Denmark, France, Germany, Italy, New Zealand, Norway, Poland, Portugal, Spain, Sweden, Switzerland.
Shipping Details:
Processing Time: 1 Business Days + Expedited Sewing Time: 7-10 Business Days + Expedited Shipping Time: 3-7 Business Days.
Processing Time: 1 Business Days + Standard Sewing Time: 10-15 Business Days + Standard Shipping Time: 10-15 Business Days.
Processing Time: 1 Business Days + Expedited Sewing Time: 10-15 Business Days + Expedited Shipping Time: 3-7 Business Days.
Processing Time: 1 Business Days + Standard Sewing Time: 15-25 Business Days + Standard Shipping Time: 10-15 Business Days.
Additional Fees:
All custom-made products are thoroughly inspected before shipment to ensure customer satisfaction. If you encounter any issues, please notify us within 14 days. Upon review, if the issue is our responsibility, we will provide a satisfactory resolution.
Elegance & Allure for Your Special Night:
Our Homecoming Dress is a masterpiece of elegance and charm. Crafted from premium fabrics, it ensures both comfort and a flattering fit. The dress showcases exquisite details like delicate lace, shimmering sequins, or intricate beadings, adding a touch of glamour and sophistication. Available in various styles—A-line, mermaid, and ball gown—it accommodates different body types and personal preferences. Choose from a wide range of colors, from classic black and white to vibrant pastels and bold jewel tones, to make a statement at your homecoming event. Whether you opt for a strapless, spaghetti strap, or long-sleeved design, this dress is guaranteed to make you the center of attention and create lasting memories.
Cleaning & Ironing:
For specific stain treatments, always consult a professional cleaner to ensure the integrity of your dress.
Total Delivery Time Breakdown:
The total time it takes for your item to arrive consists of the processing/sewing time plus the shipping time. Processing/sewing durations vary depending on the complexity and craftsmanship of the dress. You can find specific processing/sewing times listed on the product detail page of each dress. Additionally, we offer expedited sewing services for an extra charge. Our shipping services are available to the following destinations: United States, United Kingdom, Canada, Australia, Germany, Ireland, Saudi Arabia, Ukraine, South Africa, Austria, Denmark, France, Germany, Italy, New Zealand, Norway, Poland, Portugal, Spain, Sweden, Switzerland.
Shipping Details:
Processing Time: 1 Business Days + Expedited Sewing Time: 7-10 Business Days + Expedited Shipping Time: 3-7 Business Days.
Processing Time: 1 Business Days + Standard Sewing Time: 10-15 Business Days + Standard Shipping Time: 10-15 Business Days.
Processing Time: 1 Business Days + Expedited Sewing Time: 10-15 Business Days + Expedited Shipping Time: 3-7 Business Days.
Processing Time: 1 Business Days + Standard Sewing Time: 15-25 Business Days + Standard Shipping Time: 10-15 Business Days.
Additional Fees:
Free Shipping Policy:
Orders exceeding US$99 qualify for complimentary standard shipping. For returns or exchanges of free-shipped items, shipping costs will be deducted from the refund unless the issue stems from our end.
Estimated Delivery Times:
At Dressystars.com, every item goes through a thorough quality check before being dispatched. The estimated delivery time encompasses both the preparation and transit phases.
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